Business Challenge

A large Global Bank needed support for their network and server infrastructure in 27 of their South and Central American locations. Security requirements dictated that the technicians were badged and able to communicate in local language and English.

Solution

  • Multi-lingual, badged primary and secondary technicians
  • 7x24x4 Break-Fix
  • IMAC
  • Smart Hands

Client Results

  • 98% uptime on all production network and server devices
  • Lower total touch times through multi-lingual support

1201 Main Street STE 1320
Dallas, Texas 75202

Telephone: +1.214.396.3745×200
© Copyright 2017 – inoVo Inc. All rights reserved.

1201 Main Street STE 1320
Dallas, Texas 75202

Telephone: +1.214.396.3745×200
© Copyright 2017 – inoVo Inc. All rights reserved.

a LIFT creation

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